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GW SILVER COMPANY

ADDRESS:  ALTOS DE REDONDO # 7 BIS, COL. CENTRO;  TAXCO, MEXICO   C.P. 40200
TEL/FAX: 001(52)762-622-6151
EMAIL: vgraemew@gmail.com
WEB ADDRESS: www.GWSilver.com

HOW OUR WEBSITE WORKS:

OUR WEBSITE CONTAINS PICTURES OF OUR JEWELRY THAT WE DO ACTUALLY HAVE IN STOCK THIS WEEK, PIECES THAT ARE “READY TO GO”.

WE WILL UPDATE THE SITE EVERY WEEK , ADDING PHOTOS OF NEW PIECES IN STOCK , AND DELETING PHOTOS OF PIECES THAT ARE TEMPORARILY SOLD OUT.

THE IDEA IS TO HELP BUYERS WHO WANT TO SEE WHAT CAN BE SUPPLIED RIGHT AWAY, WITH NO MANUFACTURING DELAYS.

OF COURSE, IF YOU NEED MORE OF A CERTAIN PIECE THAN WE DO HAVE IN STOCK, THOSE PIECES CAN BE MADE RAPIDLY TO ORDER.

HOW “READY TO GO” WORKS :

NOTE: ALL JEWELRY THAT YOU SEE IN OUR CATALOGS ON GWSILVER.COM HAVE PHOTOS OF JEWELRY IN STOCK (ALWAYS!). THEREFORE WHAT YOU ORDER CAN BE SHIPPED THE NEXT DAY, WITHOUT DELAY!

1. PLEASE CLICK ON THE JEWELRY CATALOGS WHICH INTEREST YOU,  AND MAKE A NOTE OF THE ITEM NUMBERS OF EACH ITEM OF INTEREST.

2. THEN SEND US AN EMAIL WITH A LIST OF THE PIECES OF INTEREST.

3. WE WILL REPLY BY EMAIL, USUALLY THE SAME DAY, WITH YOUR LIST OF OUR ITEM NUMBERS, EACH WITH NUMBER OF PIECES THAT WE HAVE IN STOCK, PLUS THE COST PER PIECE IN US DOLLARS. WE WILL SEND YOU THIS LIST IN A SIMPLE EXCELL SPREADSHEET WITH AN EXTRA COLUMN FOR YOUR ORDERS

4. UPON RECEIPT , YOU FILL IN THE “ORDER COLUMN" WITH THE NUMBER OF EACH PIECE NEEDED. PLEASE RETURN THIS LIST TO US AS AN EMAIL ATTACHMENT.

5. UPON RECEIPT , WE WILL TAKE YOUR GOODS OUT OF THE STOCK , AND CALCULATE THE ORDER TOTAL, AND EMAIL THIS TOTAL TO YOU.

PAYMENT AND SHIPPING

WE RECOMMEND USING UPS FOR SHIPPING , THOUGH FED EX AND DHL ARE ALSO AVAILABLE.

IF YOU ARE AN ESTABLISHED CUSTOMER , THEN WE WILL USE THE PAYMENT AND SHIPPING SYSTEM ALREADY SET UP FOR YOU .

IF THIS IS THE FIRST TIME , WE WILL CALCULATE THE UPS COST , TO GET THE TOTAL, AND WE WILL ADVISE YOU OF OUR BANK ADDRESS IN CALIFORNIA FOR THE PAYMENT TRANSFER.

FOR SHIPPING , WE WILL NEED YOUR FULL NAME AND ADDRESS , PLUS YOUR TAX NUMBER ( IF IN THE USA OR CANADA).

WE WILL SUPPLY ALL NECESSARY CUSTOMS PAPERS FOR YOU TO RECEIVE THE GOODS DUTY FREE UNDER NAFTA IN THE USA AND CANADA.

IF YOU HAVE A UPS ( OR OTHER) ACCOUNT , WE CAN SEND THE GOODS COLLECT.

ONCE ESTABLISHED , SHIPPING IS VERY SIMPLE.

GWSILVER.COM IS JUST AN EMAIL OR PHONE CALL AWAY:

PLEASE CONTACT ME, GRAEME WATSON, BY EMAIL: vgraemew@gmail.com OR BY PHONE: 001(52)762-622-6151 TO ADDRESS YOUR QUESTIONS, CONCERNS OR COMMENTS.

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